6 Business Things I Learned from Taking a Blogging Break

6 Business Things I Learned from Taking a Blogging Break

I am back. 

If you are reading this blog it is because you are either following me or tripped on to this page. I started writing blogs in 2007. I took a 6-month writing break. I needed it.  Since that time I learned a few things. Here is what I learned.

My Business World Didn’t End. Yap, if anything I got busier doing more strategic plans for clients (6 in 12 months) than I have done in a while. But that does not mean it was a good idea to stop blogging business content. I discovered that there is a real need for good business content. Especially true for my clients and for people interested in developing themselves. There continues to be an opportunity for companies to provide valuable information.

Things Trended Downward. It’s a hard pill to swallow. While checking out my business website stats, I noticed there had been a downward trend. The reason is simple; I was not actively providing value-based content. That is fair enough as I did decide that I needed a break from writing weekly/bi-weekly. But I can’t help think about what this means to other businesses who do a haphazard job at their social media activities and blogging. I learned that the world forgets about you the moment you stop being consistent in providing value-based content. A good lesson for everyone. It is important for your business to be involved and engaged with your prospects. The rule to follow, provide the information they need.

Finding Clarity for Social Media Usage. During the time I have been away I started to watch social media a bit more. This time more with a discerning eye. As part of that process I was asking myself, where do my preferred clients hang out? They are busy people, just like you. It turns out my clients mostly use LinkedIn, Twitter and YouTube (for quick educational videos). They keep Facebook, Instagram, and Reddit for personal stuff and don’t want to mix things. This told me that you don’t need to be everywhere. You need to be where your people are, your customers. I think this is something you should consider for your business.

Many Ways to Thinks about Clients. Since 2005 I have worked with a lot of companies, business leaders, and professionals. I have discovered that I have two types of clients that like to work with me for which I now have avatars and names, Dana Decider and Winner Wannabe. Dana Decider either owns a company or works for someone who owns a company, they are a decider or influencer and in a business leadership position. This person usually wants to focus on solving key challenges and finding opportunities. Often they are seeking strategic planning, business analysis or leadership development to move their company forward. Winner Wannabe is a real person (named changed) I met years ago who told me that they wanted to be like me. So I helped them. They generally are either an employed or independent professional who is seeking to build their business acumen through training and development or coaching and mentorship. If they are employed professionally, then it is about specific skill-based leadership coaching. If they are an independent professional, then they tend to want more business coaching so they can thrive in their business. My point in sharing is to say to you need to know your clients. Create a profile, define them and maybe you will see them wherever you go.

Things Change Fast. When you take a break from something that you have been doing for a long time, you notice that things change fast. Over the course of the last few months, I have had the opportunity to track people I respect and admire in business. When I look at what is happening business-wise a lot of things have changed in such a way that I think there is an opportunity for Canadian Business to think and buy Canadian products and professional services. Especially when using an online gig service for hiring professionals. As a Canadian entrepreneur, I have always taken issue with the fact we have to pay America dollars when using a gig-site to hire Canadian. This has to change. In the last 90s and early 00s, I was involved in some outsourcing projects for clients. Helping them decrease operational costs and improve productivity. Given the present business climate, the use of Canadian business platforms (if you can find them that charge in Canadian dollars) there is an opportunity for Canadian Source Services across our country. Technology is enabling a shared and gig economy where you can stay connected and work with people from anywhere in our own country. I know that this is nothing new. But my point is that situations are presenting themselves to work and buy Canadian while paying in Canadian dollars. As a business person, the exchange rate is killer. Look local, buy local, contribute to our economy and save money.

Crazy how things can change so fast, unknown Share on X

We Go International. One of the most incredible experiences I had in the last 24 months and most importantly the last six months is working with international business leaders, professionals and students. Canada is a great nation of diversity. It is our strength. It is interesting to apply Canadian business fundamentals, analysis and strategic planning practices with people from other parts of the world. You start to realize that as much as you are helping them, they are helping you see the world from another perspective. Interestingly, by 2026 Canadian businesses will have an estimated 3 million people resource shortage. Small business is already feeling the resource pinch. If anything, my work with international people has taught me that it is paramount we focus on building business brainpower of the people in Canada and coming to Canada. So I would encourage you to consider how you are developing the people around you. Especially given the changes taking place in our business landscape, economy, and community.

Final Thoughts: The biggest challenge of taking a break is in thinking the question, is it too late. I have wondered if by taking this time off from writing, from blogging has caused major business damage. I like to think not. When you need a break, you need a break, so you should take it. Right! Unfortunately, I am not sure the business world around us is as forgiving. We will see.

I am hopeful that you will continue to read my business blog, listen to my radio show and podcast and watch for the future things I plan to do in business that will benefit you.

As always, do remember

Do your best, invest in the success of others and make your journey count.

Richard.

Question Everything about Your Business – Know the 3 levels of questions

Question everything about your businessThe words question everything has rung out in the halls of many organizations. It is in essence what makes you better at what you do in your business. That is, to be able to ask key business questions so that you have the opportunity to find or develop solutions to business problems or opportunities. Really, isn’t questioning the hallmark of all great business leaders and champions. Sometimes we need guidance on the types of questions we ask.

In business there are only truly three levels of questions: These include:

  • Strategic: These are what and why questions. What are we going to be focusing on? Why is that so important? The why question is the benefit questions. Find the answer to that question and you have earned your salary. What and why questions are the accountability questions. It has to be where the bulk stops.
  • Tactical: These are the questions that professionals ask the most. They include who, how, when, how much. Perfect for the mid level planners and people responsible for getting work done – the doing. These questions must be linked to the strategic questions.
  • Operational: Always fun as they are the here and now questions. It is like the phone rings and you had to pick it up, deal with the issue and move onto the next thing. No doubt you use the ‘what and why’ question as in what do you want and why should I care. But most likely you are the who, the know how and need to get it done, when.

All these, the strategic, the tactical and the operational are levels within your organization. They are all linked by the questions we ask, the answers we get and the actions we take. Listen to the questions you ask about your business. The response is in the ask.

Question: What questions do you ask about your business to get people thinking about making it better?

A RACI Against Time

A RACI Against Time You just never know what is going to happen in your business life. Recently I had to work like crazy to get a bunch of deadlines completed to free my schedule so I could take an unexpected trip, half way across this wonderful country of ours, Canada.
As events unfolded, an unexpected team came together with each member naturally assuming a specific role. From leader and manager to subject experts, advisors, information generators, documentation creators, and experienced friends and family members, there was a natural stakeholder relationship created that fit a RACI – responsible, accountable, consult and inform. This was a good thing.
A RACI is a powerful tool for stakeholder analysis used to identify and understand key roles of individual team members in an organization. The simplest definition of a RACI goes like this:
Those who are Responsible:
These are the doers – the people responsible for the nuts and bolts.  If you and your team are reporting to a sponsor who is the final person accountable for the work, then you belong in this category.
Those who are Accountable:
The buck stops here. This is the person(s) who has the most at stake in events and happenings. They’re the ones who have the final decision or must present key recommendations to others in a final presentation. At the end of the day they sign the cheque. In most organizations this would be the sponsor, but it really can be anyone who has the final call.
Those we need to Consult: The experts.
Every task needs people with the right information at the right time onboard, subject experts and advisors who can help the team leader gain a clear perspective.  You might have that person(s) in house (internal stakeholders) or need to outsource to find them (external stakeholders), but either way, they’re vital for getting the job done efficiently and effectively.
Those we need to Inform:
These are all the stakeholders that need to be kept in the loop. They need to know what is going on from a logical and rational perspective with key information.
Though my recent RACI was unexpected, it’s really helpful to make RACI a formal part of your business’ planning process, particularly if you are going to be involved in any strategic, tactical or operational planning.
This will help clarify the different roles and responsibilities needed to complete projects, ensuring your people are able to work with focused intent and to the best of their ability.
Question: For which business initiative can you use a RACI to help putting your team together?

3 Things I learned from the Bow River Flood about my Business

3 Things I learned from the Bow River Flood about my Business

Bow River Calgary Alberta Fish Creek Park after the floods

Recently I visited Calgary, Alberta, Canada on business. To facilitate a 3 day business requirements session for a client with a focus on the business and stakeholder needs to solve a particular business challenge.

I decided to drive. It was a lovely 15.5 hours there and 13 hours back. I guess I wanted to be home again. Since I drove I took a few extra days, brought my mountain bike and headed for the hills. Calgary has many trails to mountain bike and hill sides with beautiful views. I was interested to see how the landscaped changed. A year early I was in Calgary when the heavens opened and the rain poured down creating a huge flood.

From the hill top where I stood, in Fish Creek Park, you could see where the river runs through it. It had changed course. You see, a year earlier, on that same hill side, where I stood, in the valley below, you could see a meandering river and an island with plush trees. It was now gone. The river had changed course. It shifted to the right.

There are many things we can learn from our surroundings about business. At this very moment three things came to mind.

  1. There are things outside of our control that will impact our lives and business. Sometimes we have to go with the flow.
  2. That business meanders like a great river and often our course is changed by outside forces. So we adjust to the new circumstances and re-focus our efforts, and
  3. When a new course is set and there are opportunities that we can embrace. The key is to remain open to what is presented.

Sometimes we come to a point in our business where things have changed. This particular week the business leaders and their teams I was working with realized that an external force changed the course of their business. The only option was to embrace their new reality, adjust their course and follow a new flow. A river runs through our businesses and when things change we need to change with them. 

Question of the Week:
What has changed in your business that needs you to review your circumstances and re-focus your efforts?

Three Critical Business Skills Learned from Navigating a Pump Track

Do you know you Business Guiding PrinciplesRecently while mountain biking we came across a pump track; a continuous circuit of small dirt hills and jumps that loops back on itself, allowing you to ride it continuously. A couple of teenagers took the time to explain how to use it and teach us a few lessons. The key they said was momentum.
 
As an analogy, riding a pump track teaches you three critical skills that can benefit you in tangible ways in your business. 
 
Successfully navigating a pump track means that you:
  • built momentum and are moving through the ups and downs effectively. This takes a lot of self control and management to do. This is achieved through training, practice and making mistakes. Having momentum is critical to your success. It means that you are moving along in your business with a driving power or strength. Focus is key.
  • are looking ahead and know your line. This is critical in mountain biking as you need to know where you want to go not where you are. Looking several steps ahead in any business is important. It means that you have keeping an eye on critical business impact zones. Knowing your line is another story. That is not always as easy to determine. On a pump track as you are moving with momentum critical decisions need to be made at a wink of an eye that will spell out your success or failure. Knowing your line means you are picking a course of action and committing to it before you arrive. Success is dependent on you picking the best course of action.
  • created a handling form, allowing you to see interesting choices that might not be as obvious as you get fully engaged and committed to the process. There is a use of the tools and technology in the process, people have to support you and there are measurable outcomes. Individuals and teams become fully engaged when riding a pump track. Whether you are the rider or team member lending a hand, giving advice, maintaining the environment and ensuring that everything is functioning well. It takes a team to make the pump track experience a success. Just like in your business.

It is always interesting what we can learn from our day to day activities and the people we meet that lend well to creating our business and career success. In this case two teenage boys remind us that business has many ups and downs, momentum is important, you need to know where you are going and people need to be committed and engaged. Not bad for a morning of riding a mountain bike. 

Three Points to Make it Happen

Can you make it happen? That is a question that every one should ask and answer yes! We all can.

Three Points to Make it happenRecently when working with a client we had to do that. The teams became stalled due to a business announcement around cost cutting. Suddenly the teams did not know what they should do or work on. Everything they do have associated costs. In this situation we applied a simple rule; make a decision, make a plan, make it happen. The point was to help the teams refocus on what was important.

In business, the first part of making some thing happen is to make a decision. This is not always easy. Sometimes you just have to do the best with what you have at that point in time. This means considering all the relevant facts, removing your emotional response, and gauging the impact.

The second thing we need to do is make a plan. A decision without an actionable plan does not go anywhere. Consider all the items that need to be completed; the key elements of work that must be done in order to move forward. Capture your decision assumptions and constraints to ensure that you do not proceed blindly. Never front load your plan but balance it out with other demands in your business environment.

Third, make it happen. It is far too easy to get side tracked in business with the happenings at the time. There are many decisions made externally that will impact your abilities to move forward and there are many other things demand our time. Focus with actionable intents on items that will have impact and make a difference in your business. To do so, you and your teams must be clear on what it is they are seeking to accomplish. Clarity of focus and direction is a big part on making things happens.

When things are not moving forward the way you like it might be that you and your teams need to step back, just for a moment, and consider what is going on. This may mean to refocus and make a decision, make a plan, and make it happen.

Question: What questions to you ask to make better business decisions and move things forward?

Get to Know Richard

Richard works with companies that provide products, services, and expertise to other businesses. As a senior strategic business analyst and consultant, his focus is strategic planning, business analysis, and training and development of client organizations.

Address

Richard Lannon
Voice: 204-899-2808
Email Us Richard Lannon
Website: http://braveworld.ca
Email: richard@braveworld.ca

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